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Community guidelines

Yupi is for making real friends.

These rules keep it safe and friendly. If you break them, we may remove your content, limit your account, or ban you.

Be real

  • One person, one account. Your account is just for you. Don't share it, sell it, or make more than one.
  • Be yourself. Use your real first name and your own photos, showing your face clearly. No photos of celebrities, other people, cartoons, or AI-generated faces pretending to be you.
  • Be 18 or older. Yupi is for adults only. If we believe someone is under 18, we remove the account.
  • No impersonation. Don't pretend to be another person, a brand, or Yupi staff.

Be kind

  • No harassment or bullying. Don't threaten, insult, stalk, or keep messaging someone who has stopped replying or asked you to stop.
  • No hate. Don't attack anyone for their race, ethnicity, nationality, caste, religion, gender, gender identity, sexual orientation, disability or illness.
  • No violence. Don't threaten, promote or glorify violence or self-harm. If you're worried about someone's safety, tell us and contact local emergency services.
  • Respect “no”. Unwanted sexual messages, comments or requests are not allowed.

Keep it clean

  • No nudity or sexual content in photos, videos, Moments or chats.
  • No child sexual abuse or exploitation, ever. We ban the account and report it to the authorities. See our child safety standards.
  • No graphic or shocking content, such as gore or animal cruelty.
  • No illegal content or activity, including drugs, weapons, or anything else illegal where you or the other person live.

Keep it honest

  • No scams. Never ask other members for money, gifts, crypto, bank details, investment, or help with “emergencies”. If someone asks you, report them.
  • No spam or selling. Yupi isn't for advertising, recruiting, promoting other apps or social accounts, or sending the same message to lots of people.
  • No fake engagement. Don't use bots, scripts or automation, or pay others to use Yupi for you.

Respect privacy

  • Don't share other people's private information, such as phone numbers, addresses, private photos or screenshots of chats, without their permission.
  • Don't record or screenshot calls, video notes or chats to embarrass or threaten someone.
  • Don't post photos of other people without their permission, and never of children.

Respect other people's rights

Only post photos, videos, music and text you own or have permission to use.

Meeting in person

Yupi is about friendship, and many friendships move offline. If you meet someone:

  • meet in a busy public place, and tell a friend where you're going;
  • arrange your own transport and stay in control of your drinks and belongings;
  • never send money or share financial details;
  • leave if you feel uncomfortable. You never owe anyone your time.

Reporting and blocking

  • Report: you can report a person, a Moment, a chat or a single message. Open it, tap ⋯, then Report, choose a reason and add details.
  • Block: tap ⋯, then Block. They can't message you, and your chat and connection with them are removed.
  • What happens next: a person on our team reviews every report.

What happens if you break these rules

Some of this happens automatically: our systems check photos and Moments when you post them, and may hide them or show them less often. Depending on how serious it is, we may:

  • remove the content;
  • stop your photo or Moment from being shown, or show it less often;
  • warn you;
  • limit or suspend your account;
  • permanently ban you, and stop you creating a new account;
  • report you to the police or other authorities.

If we restrict or remove your account and you think we got it wrong, email info@yupi.com.au within 30 days and tell us why. A person will review it.

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